Cloud Service Management & Operations

As enterprises move to multi-cloud, hybrid architectures driven by digital transformation Enterprise IT must evolve from ITIL based processes to shared self-service processes for DevOps excellence. Utilizing CloudOps in conjunction with DevOps offers your operation more speed, scalability and productivity.

Complex distributed applications require end to end management. Our team of experts in APM, Capacity, Monitoring, Automation will give you the power to ensure flawless customer experience. Our approach delivers dynamic baselining, application mapping, code level diagnostics, monitors business transactions and identifies customer impacting issues quickly and precisely from user device, application, infrastructure to databases in real time. Our deep expertise ensures continuous improvements in your operating environment through automation and helps you achieve predictive management.

By automating provisioning of multi cloud infrastructure, deployment of softwares, maintenance of infrastructure, we could scale cloud operations on an exponential customer growth scenario with stability and reliability. To enrich the operational experience, we embraced the self service operations model by building a cloud operations portal which provides ability for end users to handle cloud operations at the click of a button.

Boost Speed, Scalability & Productivity

Automation

Our matured approach in automating provisioning of infrastructure in multi cloud & hybrid environments, maintenance of infrastructure and software deployments, helps us to deliver high quality operational service with high efficiency. Change is constant in our automation projects. We run agile releases for all our automation projects.

Monitoring

Our monitoring as a service solution is custom made to monitor infrastructure, application in detail with data collection, data storage & retention, data visualization at scale to support multi tenant time series data. We also monitor web apps for uptime, availability. We have experience in building a custom APM environment to cater the needs of complex enterprise systems. Our powerful monitoring framework helps teams in handling problems & incidents real time with agreed upon SLA’s.

Self Service

We embrace self service in all our operational automation. While providing round the clock support for our customers in operations, we also deliver frequently used operational requests in a self service model in a web portal. What we develop is an abstraction on top of multi cloud portals for the business. We build cloud native web applications with integrations to provision, monitor, deploy solutions for enterprises

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